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Terms & Conditions

Effective Date: 01/01/2026

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Welcome to Pulse Wellness (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your access to and use of our website, products, and services, including purchases made within India and outside India (International Orders).

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

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1) Eligibility

  • You must be 18 years or older to use this website and purchase our products.

  • By using this website, you confirm that the information provided is accurate and complete.

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2) Nature of Products

  • Pulse Wellness products are nutritional / healthcare supplements, not medicines.

  • Products are not intended to diagnose, treat, cure, or prevent any disease.

  • Results may vary from individual to individual based on age, health condition, lifestyle, and usage.

  • Customers are advised to consult a qualified healthcare professional before use, especially if:

    • You have a medical condition

    • You are on medication

    • You are pregnant or nursing

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3) Orders & Acceptance

  • All orders are subject to acceptance and availability.

  • Pulse Wellness reserves the right to:

    • Cancel or refuse any order

    • Limit quantities per order

    • Verify customer details before dispatch

Order confirmation does not guarantee shipment until payment is successfully processed.

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4) Pricing & Payment

  • Prices are displayed in INR for India and applicable currency for international orders.

  • Prices are inclusive/exclusive of taxes as displayed at checkout.

  • Payment must be completed through authorized payment gateways only.

  • Pulse Wellness is not responsible for payment failures caused by banks or gateways.

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5) Shipping & Delivery

  • Shipping timelines are estimates and may vary due to external factors.

  • Delivery delays caused by courier partners, customs, weather, or force majeure do not qualify for cancellation or refund.

  • For international orders, customers are responsible for customs duties, import taxes, or local charges.

Refer to our Shipping Policy for full details.

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6) Cancellation, Refund & Replacement

  • Cancellations are allowed only before dispatch.

  • Once shipped, orders cannot be canceled.

  • Refunds and replacements are governed strictly by our Refund & Replacement Policy.

Pulse Wellness reserves the right to approve or reject refund requests after verification.

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7) Use of Website

You agree not to:

  • Misuse the website or attempt unauthorized access

  • Upload harmful content, malware, or viruses

  • Violate any applicable laws or regulations

  • Use the website for fraudulent or unlawful purposes

We may suspend or terminate access if misuse is detected.

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8) Intellectual Property

  • All content on this website, including text, images, logos, product designs, and trademarks, is the property of Pulse Wellness.

  • Unauthorized copying, reproduction, or distribution is strictly prohibited.

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9) Limitation of Liability

Pulse Wellness shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Health outcomes arising from product use

  • Delays or failures caused by events beyond our control

  • Misuse of products contrary to instructions

Maximum liability, if any, shall not exceed the value of the product purchased.

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10) User Responsibilities

  • Follow usage instructions mentioned on the product label

  • Store products as recommended

  • Do not exceed suggested dosage

  • Ensure product suitability before consumption

Pulse Wellness is not responsible for improper usage.

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11) Third-Party Services & Links

Our website may contain links to third-party services (payment gateways, courier tracking, external websites). Pulse Wellness is not responsible for their content, policies, or practices.

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12) Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

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13) Governing Law & Jurisdiction

  • These Terms shall be governed by the laws of India.

  • Courts located in India shall have exclusive jurisdiction over disputes.

For international users, local consumer laws may apply where mandatory.

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14) Changes to Terms

Pulse Wellness reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.

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15) Contact Information

For any questions or concerns:

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